Promarket

About Us

Who We Are

ABOUT PROMARKET

A Leading TV Manufacturing & Distribution Partner

Founded in 2000, Promarket Foreign Trade Inc. is a strong industrial group that has built an integrated business model on its experience in TV sales and distribution and has now fully focused on TV manufacturing, sales, and distribution. Through its wholly owned subsidiary, Emek Innovative Electrical Electronics Technologies Trade and Industry Inc., Promarket operates manufacturing facilities in Çerkezköy and Ergene (Tekirdağ) and provides scalable production capability with an annual TV manufacturing capacity of approximately 1,200,000 units.

As the owner of the Profilo brand, Promarket manufactures its own branded TVs and also undertakes manufacturing projects for leading global TV brands for the Turkish market. With its Istanbul headquarters and Çerkezköy branch, Promarket Group manages supply, manufacturing, after-sales service, and distribution under one roof. With an export-driven approach, the Group ranks among Turkey's top TV exporters and continues to grow with a long-term, sustainable vision.

Promarket manufacturing and operations

Our Services

Comprehensive Solutions Across Manufacturing, Logistics and After-Sales

Promarket manages TV manufacturing and assembly operations through a standards-driven, traceable, and efficiency-focused approach. Supported by disciplined processes and quality assurance practices, we deliver stable production performance, consistent product quality, and sustainable operations across multiple TV models and size groups.

Service Scope

  • TV Assembly & Manufacturing Operations: Production flow aligned with product structures, managed through in-line control points and standardized work instructions.
  • Product-Based Flexible Manufacturing Structure: Line setup designed to adapt quickly to different TV models and variants, enabling smooth model transitions, mixed-model production capability, and scalable planning.
  • Process Setup & Standardization: Line balancing, workstation design, SOP/WI standardization, and operational procedures that reinforce production discipline.
  • Functional Testing & Validation Processes: Structured quality assurance through functional checks, visual quality verification, and shipment readiness approvals.
  • Component & Material Integration: Correct integration of approved components/materials into production; line feeding discipline and traceable consumption tracking.
  • Packaging & Pre-Shipment Preparation: Packaging standards, completion of accessories/documents, labeling, and shipment-aligned preparation operations.
  • Traceability & Production Records: Batch/serial-based recording, process-step tracking, and reportable production data management aligned with traceability requirements.
  • NPI / Model Transition & Process Adaptation: New model ramp-up support, pilot builds, process adaptation, and controlled transition management.

Why Promarket Manufacturing?

  • TV-focused process discipline and standardized workflows
  • Product- and model-based flexible production capability
  • Consistent quality through testing and validation gates
  • Fully documented, traceable, and reportable production management
  • Operational efficiency and sustainable production performance

Quality Assurance Approach

At Promarket, quality is managed through a Quality Assurance approach applied across the entire flow—from incoming materials to production and shipment—not only at final inspection. Our goal is to prevent issues at the source, standardize processes, and ensure quality in a measurable and traceable manner.

Quality Assurance Structure

  • Incoming Inspection: Material/component receiving, counting, and conformity checks.
  • In-Process Inspection: Process verification at critical stations and standard work discipline.
  • Functional Test: Core function checks and validation tests with recorded results.
  • Final Inspection: Visual inspection, packaging standard checks, and shipment release approval.
  • Batch Validation & Durability Tests: Production batches are verified through sampling-based drop, vibration, and hot/cold chamber tests.
  • Nonconformity & Improvement: Logging, root cause analysis, and corrective/preventive actions for permanent improvement.

Promarket manages logistics and warehousing operations tailored for television products through a secure, traceable, and standards-compliant approach. With pallet-based inventory control, disciplined handling procedures, and pre-shipment preparation, we ensure damage-free delivery, operational speed, and cost efficiency. In addition, Promarket works with strong logistics partners for large-scale domestic and international transportation, providing continuity and operational assurance throughout shipment processes.

Service Scope

  • TV-Specific Warehousing Infrastructure: Warehouse layout planning, safe stacking, and structured organization designed for the size and sensitivity of TV products.
  • Pallet-Based Inventory & Space Management: Standardized pallet-based storage, inbound/outbound tracking, and optimized space utilization.
  • Pre-Shipment Operations: Shipment preparation, loading planning, labeling, control checks, and packaging support aligned with shipping requirements.
  • Goods Receiving & Inbound Controls: Counting, physical inspection, and documented receiving procedures upon warehouse entry.
  • Handling Discipline & Damage Prevention: Procedure-driven loading/unloading and handling operations to minimize damage risk for TV products.
  • Logistics Partner Management & Coordination: Capacity planning, operational coordination, and service performance monitoring through contracted transportation partners, ensuring sustainable and standards-aligned logistics management.
  • Digital Tracking & Reporting: Regular reporting on inventory status, pallet movements, inbound/outbound records, and shipment performance.

Why Promarket Logistics?

  • TV-specific operational discipline and safe handling
  • Pallet-based, measurable, and fully traceable warehouse management
  • Sustainable transportation infrastructure through large domestic and international logistics partners
  • Damage-free delivery focus through pre-shipment controls and preparation
  • Standards-driven, reportable process management

Promarket delivers end-to-end after-sales service and technical support for television products through a standards-driven and performance-oriented operating model. Supported by a nationwide service network, a dedicated Central Service Hub, and a professional Customer Support (Call Center) team, we ensure fast response, consistent repair quality, and full traceability—strengthening customer satisfaction in a sustainable way.

Service Scope

  • Nationwide Service Network: Fast and on-site service coverage across Turkey through a widespread network of service points.
  • Installation & Commissioning: Professional support from installation to user guidance and commissioning.
  • Repair & Maintenance: Structured management of both warranty and out-of-warranty repair processes.
  • Spare Parts Management: Sourcing and controlling original or approved spare parts with traceable inventory management.
  • Service Process Tracking: Digital tracking and reporting of every step—from service request to resolution—for complete visibility and traceability.
  • Customer Support & Call Center: Centralized and documented support for installation assistance, fault reporting, warranty processes, and service routing.
  • Central Service Hub – Advanced Repair Center: Centralized handling and advanced diagnostics/repair for products that cannot be resolved at local service stations, supported by deeper testing and verification.

Why Promarket After-Sales Services?

  • Strong nationwide organization: Reliable service coverage structured for TV products.
  • Experienced teams: Skilled technical teams and central repair expertise.
  • Traceable management: Fully documented, traceable, and reportable service workflows.
  • Brand-aligned approach: Customer-centric service delivery aligned with brand standards.

COMMITTED TO A SUSTAINABLE FUTURE

MAKING AN IMPACT, RESPONSIBLY

Code of Conduct

Our Principles for Ethical and Responsible Business Conduct

Code of Conduct

At Promarket, we conduct our business with transparency, integrity, and strict compliance.

We expect all employees and partners to act responsibly, uphold ethical standards, and operate with fairness, accountability, and respect.

Our Code of Conduct is not just a policy — it is a commitment to trust, reputation, and sustainable business success.

Promarket Code of Conduct

Our Team

Specialized teams powering manufacturing, quality, logistics, and after-sales operations.

Promarket manages TV manufacturing and after-sales operations through specialized teams across production, quality, logistics, and technical service. Our workflows are built on standardized execution, full traceability, and performance-driven operational discipline. Our goal is to deliver stable production performance, consistent quality, and strong customer satisfaction.

Core Team Structure

  • Leadership & Operations Management
  • TV Manufacturing & Assembly Teams
  • Quality Assurance & Testing
  • Logistics, Warehousing & Shipping
  • After-Sales Service, Call Center & Central Service Hub
  • Corporate Support Functions

Contact Us

Let’s Build Strong Business Partnerships Together

Address

Fatih Sultan Mehmet Mahallesi
Aheste Sokak No: 7 K:9 D:26
Ümraniye/İSTANBUL

Phone & Online

Phone : +90 216 612 93 65 / +90 216 612 93 71
Fax : +90 216 612 93 79
E-mail : promarket@promarket.com

Send Us an Email

We are very responsive to messages